All accounts are supervised in house; BPT was founded on the principle of customer service. You will have email addresses, as well as direct phone numbers for the management team assigned to your facility.  All problems are addressed immediately with our 12 Minute Guarantee. If an issue is of an urgent nature, we will have a member of our senior management team at your building within one hour. We are available 24 hours a day, 7 days a week.

Our corporate motto is; Customer service is an ATTITUDE… not a department. We take this very seriously; therefore when a problem arises it is dealt with immediately. We are also available to meet with you or your team, on a regular basis, at your convenience, to discuss ongoing operations, and eliminate minor issues before molehills become mountains. Every location supervisor checks in with a daily operation report. This allows us to adjust on our end as needed, as well as alert you of any potential problems.