News & Articles

6 Warning Signs Your Cleaning Company Might Be Letting You Down

And What Steps to Take There are several reasons why your cleaning company might not be delivering the quality service you expect. Maybe they underestimated the job, went through a change in ownership, or perhaps other clients have taken priority over your business. So, how can you tell if your janitorial service is no longer fully committed to your facility? Here are SIX warning signs that your cleaning provider might be falling short. 1. Rising Complaints from Your Employees Your cleaning crew should make your job easier, not harder. While an occasional complaint is normal, frequent remarks like, “We keep running out of supplies in the break room,” or “My desk hasn’t been cleaned in ages,” could indicate that your cleaning

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4 Steps to Keep Your VCT Floors Looking Great

“Our floors look terrible!” This is a complaint we frequently hear from potential clients seeking our cleaning services. Alongside dirty restrooms and break rooms, nothing annoys building owners more than dull, damaged floors. This isn’t surprising when you think about it. Consider the places you visit—doctor’s offices, grocery stores, department stores, restaurants. Do you notice when the floors are shiny and clean? Do you notice when they are dull or dirty? In this article, we will discuss vinyl composite tile (VCT) flooring and how to keep it looking its best. What is VCT Flooring? Vinyl composite tiles are made from polyvinyl chloride (PVC) chips pressed into solid sheets through heat and pressure. While VCT surfaces feel smooth due to a

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We Are Not a Cleaning Franchise

  Throughout our conversations with numerous facility managers, a common question often arises: “Are you a franchise company?” This question is frequently asked because many companies have had negative experiences with cleaning franchises. But why do these problems occur so often, and when might it make sense to use a franchise? Additionally, what are the advantages of hiring a locally owned, independent janitorial company? The Downsides of Using Janitorial FranchisesMany franchise owners enter the cleaning business because they lack the resources to start independently. Franchises provide structured systems, processes, and growth support. However, for those hiring these franchises, there are potential pitfalls:

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Special Cleaning Projects: Carpets, Hard Floors, Windows, and More

Stained carpets? Scuffed up floors? Dirty windows? Hazy VCT? While routine janitorial services are an everyday need at your facility, there are a host of other needs related to the cleanliness and appearance. For instance, cleaning exterior windows is not something that is typically included in the regular cleaning work. But sometimes those windows, after winter weather, get dirty and smeared. To create that good first impression to customers and employees, those windows need periodic cleaning.  Some services are needed on a routine basis and are best to schedule ahead of time. For example, buffing VCT floors should be done several times throughout the year depending on foot traffic. This helps increase the shine and longevity of the floor finish.

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Assessing Your Cleaning Service: Does It Meet Your Standards?

Figuring out if your cleaning service is doing a good job isn’t always straightforward. This article will help you define what “clean” means for your organization and offer advice on how to handle situations where your cleaning company might not be meeting your expectations. Establishing Clear Expectations for Cleanliness Asking different people to define “clean” might yield as many different responses as asking them to define “beauty.” This subjective nature of cleanliness can make it difficult to set universal standards. Instead of relying solely on personal perceptions of clean, it’s more effective to develop a comprehensive scope of work. This should clearly list the specific cleaning tasks required in each area of your facility, along with how frequently each task

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How to Compare Two Janitorial Bids and Avoid a Low-Ball Offer

Have you ever puzzled over the stark differences in quotes from various janitorial services? It’s quite typical to encounter a wide range of proposed prices for the same cleaning job. The question is, what fuels these variances? At the heart of the matter is each cleaning company’s approach to estimating the labor hours necessary for your facility’s upkeep. Yet, the complexity of crafting a comprehensive cleaning proposal doesn’t stop there. Let’s explore the six essential aspects that every thorough cleaning proposal should address, ensuring you make an informed decision for your business. 1. Understanding Staff Wages The lion’s share of the cost in cleaning services — roughly 60% — goes towards staff wages. Essential considerations for any cleaning service proposal

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